From self-acknowledgement to community awareness

By Ranna Alkadamani, Frasers Property Australia

The article is the second in a series called ‘One Thing’. Developed by the UDIA NSW Diversity and Inclusion Committee, these articles, shared learnings and insights aim to show that often it takes just ‘one thing’ to promote inclusion and create a pathway for diversity.

“It’s manic depression.”

I was in my teens when my brother was diagnosed with what is now known as bipolar. At the time, there was virtually no general awareness or understanding about mental health and its impacts on the individual, family, or community. What I do recall was that for many years, I was embarrassed, confused and frustrated by the circumstances I found my family in.

Fast forward thirty years, and while the landscape has certainly changed, I don’t believe we’ve yet arrived in the community at a satisfactory destination.

How we get there is a question for everyone. For those in the property industry, investigating ways we can use our collective muscle to engage with Government, form new partnerships and implement new programs is a discussion worth pursuing.

Like Frasers Property Australia, there are many industry leading organisations coordinating wonderful programs achieving real outcomes, in terms of education, support and acceptance.

I wonder though, through an elevated collaborative effort, could these organisational programs become greater than the sum of their parts?

We started very gently with mental health education for our employees a decade ago. In the last few years we have been far more focussed in this space. One of the four core areas of Frasers Property’s Diversity & Inclusion Committee is mental health, as voted by our staff.

But the self-acknowledgment of mental illness, followed by the proactive seeking of help, remains a challenge for people. Fear that it could affect their standing amongst their peers, or even jeopardise their career, remains a barrier to people opening up and seeking help. This is something I have had to come to terms with in managing my own experience of depression. We’ve learned that ongoing education and conversations are critical to address the stigma and this is where our efforts have been and will continue.

A particularly well-received program has been the Aspect Mental Health Training to help our people understand mental health. This program integrates practical tools, real-life conversations, the science of stress, evidence-based response strategies to help to build a “psychologically safe workplace culture”.

We also know we need to seek the advice of experts in the field. Our live events with speakers from organisations like Beyond Blue and SANE are some of our best-attended, achieving strong levels of engagement in recognition of what’s at stake.

Our Mental Health & Wellbeing Policy launched in 2019 was the brainchild of our Diversity & Inclusion Mental Health Sub Committee. It has been a strong symbolic gesture. Policies alone don’t change culture and behaviours, but they do provide a strong message of what and how we value our people.

The Policy aims to support and promote the mental health and wellbeing of all our staff, increase employee knowledge and awareness of mental health and wellbeing, reduce the stigma around mental health problems and illnesses, support employee participation in a range of initiatives, and create a safe and inclusive workplace culture.

Ideally, the outcome is to challenge negative perceptions around mental health and illness, and encourage more conversations, understanding, inclusion and support for those who bravely speak up.

For organisations wanting to formalise their own policy in this space, the Developing a workplace mental health strategy how-to guide prepared by Heads Up is a great resource.

We’ve also focused on communicating this policy and its objectives through interactive campaigns like the Make A Promise initiative we coordinated to coincide with Mental Health Week late last year.

Make A Promise encouraged staff, from our CEO Rod Fehring down, to commit to taking action in whatever way they saw fit to address and positively impact the mental health of either themselves or someone else. It was about making a personal stand, recognising that one person can make a difference, with Frasers Property making a donation to Mental Health Australia for each promise made. Investment in this area is critical and it must be consistent. People passionate about improving mental health outcomes will typically point to the need for increased, strategic and, importantly, ongoing investment by Governments in programs and campaigns with the capacity to make a real difference.

But the private sector must dig deep too. Frasers Property has invested significantly to ensure a robust effort to educate, understand and support better mental health outcomes at a project level. For instance, our residential communities each employ a Community Development Manager to foster closer ties among residents through structured programs and neighbourhood initiatives that can help alleviate feelings of loneliness and isolation that some people experience.

We’re also a national sponsor of Smiling Mind, an App that brings mindfulness meditation and education to young people in school, teaching them techniques that might potentially help them deal with stress, anxiety and other issues. With this sponsorship, our own people can access a range of workplace training sessions with free access to the Smiling Mind Work App.

We’re proud of our approach and the inroads we’ve made at Frasers Property, but our challenge is to find new and more effective ways to achieve the objectives our policy sets out.

We can create environments where people are empowered and comfortable to talk about mental health. We can demonstrate that one person can make a difference, providing organisational support to the individual stands our people make.

We can embed programs and people in our projects with the objective of delivering better mental health outcomes for our residents, our customers, and their residential or business communities.

We can implement policies, improve education and encourage ongoing conversations which all go towards smashing the stigma, creating a far more inclusive, authentic and kind workplace for everyone.

We can do all these things and for many leading property companies, we already are.

But what more can we do as an industry, as a collective, together? These are the kinds of discussions I look forward to having, from a professional and personal perspective.

Since 2018, the Diversity & Inclusion Committee has been one of the key Business Advisory Committees for the UDIA NSW, focussed on improving and promoting diversity and inclusion in the UDIA and our industry. This year, we launched the ‘One Thing’ campaign – celebrating and sharing the ‘one thing’ that we’re doing to empower people by respecting, supporting and appreciating what makes them different, in terms of age, gender, ethnicity, beliefs, disability, sexual orientation, and education. What’s your One Thing?


For more information about Frasers Property Australia, visit

About Frasers Property Australia

Frasers Property Australia Pty Limited is one of Australia’s leading diversified property groups and is the Australian division of Frasers Property Limited. The company has over 90 years’ heritage in Australia with activities covering the development of residential land, housing and apartments, commercial, retail and industrial properties, investment property ownership and management, and property management.

Being part of a multi-national company opens up a world of opportunities for our customers. Frasers Property Australia appreciates its customers and rewards their loyalty through Prosperity, a national customer care and loyalty program providing residential customers with generous purchase and referral rewards, plus benefits at Frasers Hospitality’s serviced hotel residences and boutique lifestyle hotels around the world.

Sustainability is at the heart of our operations. The company creates places where resources are re-used, recycled and restored. It fosters new ideas to support people and the planet, and undertakes tangible initiatives to help people lead happier, healthier lives. Driven by a highly experienced team of people committed to delivering memorable experiences for our customers, the core values of our global group are collaborative, respectful, progressive and real.

Staying sane while staying apart

If you work in property, development and construction, chances are that when you think of the health, well-being and safety of your team, you might understandably first think of hard hats and hi-vis vests. But what lies beneath needs as much attention – our mental health.

While COVID-19 has quite rightly pushed the issue into the spotlight and prompted a $48M Federal Government investment in services like Lifeline and Kids Helpline, mental health is a constant and not just in the midst of a global crises. While many of us shy away from the topic, the more we talk about it, not only do we realise how prevalent mental health concerns are, but we also move closer to smashing the stigma behind it and better embody what it can mean to truly care for the whole person.

Diversity & Inclusion Committee and UDIA NSW Member Mal Brown, a Principal at Northrop Consulting Engineers, recently shared his own personal journey with stress and anxiety.


The real (untold) story of a leader dealing with stress and anxiety


COVID-19, or coronavirus is enough to make the average person shudder when they hear it.

The words social distancing and isolation are synonymous with COVID-19 – and to those with already fragile health, could be enough to make your world fall apart. At work and in my home life, I am a very social person – your typical extrovert who thrives off interactions with colleagues, peers and friends. How would this play out for me while we were in lockdown?

As it turns out, several weeks into isolation and – surprisingly well! I’m feeling good for those who ask. For many of ‘us’ – those who struggle with mental health, and those without – I recognise things may not be so good. This is especially so if there is an underlying mental health issue. This is a great chance to check in with you and again ask the question… So, R U OK? Before you answer, I’d like to share my story with you, parts of which might resonate in our busy development industry.

My awkward journey with stress and anxiety

We all get a bit stressed at work. Some of us also get anxious. A little bit of both is good, right? We hear about the “inverted U” theory and those who thrive on the adrenaline of deadlines. Maybe. Maybe not. At what point does too much stress and anxiety become detrimental and out of control? For me, it was after 30-odd years in my career.

I took on a job with more responsibility and I had some nagging self-doubt which played on my mind. And other stuff. You might ask why I’m sharing this information with you and exposing my vulnerabilities. Partially due to my newfound support and understanding of speaking up and having the conversation around work related issues. I refuse to be shackled by the stigma that has often been associated with speaking up. And as a leader at my company, Northrop, I believe I should lead by example and model this behaviour to my colleagues. But maybe others who read this can relate to my story and it helps them. Sprinkled throughout my story, what you’ll find is some good advice and my own mistakes to hopefully learn from – which might make it more human and relatable.

 A shopping list of experiences

 Stress and anxiety can manifest in a number of ways. Mine was completely textbook physical and emotional responses. Teeth grinding by day, but especially in my sleep, tension around my shoulders, neck and head. Racing heartbeat and thoughts. Poor sleep, leading to increased intolerance and a short temper. And the guilt that I feel when it’s directed at the people I care about the most – my family. Living with this shopping list of negative experiences is no fun for me, nor for those around me. And I am also concerned about my long-term health and the potential for this stress to lead to other more serious problems which can also occur.

My first mistake

Many people with stress and anxiety symptoms typically ignore them and hope they will go away. I think I realised the problem early and took myself off to a GP for a chat. What I didn’t expect was to be prescribed with some anxiety pills (what some would say is the scourge of Western medicine – a pill for everything).  The more I thought about it, the more I realised a few things:

  1. I couldn’t really tell if the pills were having any significant positive effect.
  2. Thanks to Dr Google (which I don’t recommend), I saw my future embedded in a medium to long-term pill dependency.

Without doctor’s advice – though I let my doctor know later, I stopped taking the medication.

Bumbling on

I felt empowered by my decision to reject pills. And while I have no regrets about that decision, my next mistake was that I didn’t replace them with anything other than false hope and crossed fingers. Consequently, but also not surprising, my stress and anxiety spiralled, and the symptoms worsened. Luckily, some time earlier, my workplace had hosted two excellent inspiration sessions for our staff – one on mental health (R U OK?), another on wellness (including mindfulness). While I didn’t think I needed that help at the time, the tools were there when I needed them – and were key to helping me reverse my slide.

The Right Stuff

Our whole group at work had tried meditation during the wellness session. Immediately afterward, I had felt a lot more ‘present’, and my thoughts were clearer. Feeling inspired and intrigued, I downloaded some mindfulness apps and tried meditating.

Trust me, I’m no hippy or alternative medicine zealot, but I found what works for me. In fact, it’s been amazing! One particular app I like is called Headspace. Not only are the first 10 sessions free but these guided meditations by mindfulness expert Andy Puddicombe (with his incredibly soothing English accent) are so easy to dip into when and where you need a hit of calm and perspective.

Headspace teaches simple concepts through analogies like: thoughts are always running along a road in your mind. People who try to control their thoughts trip up the flow and cause problems. Our job is to sit by the road and observe (not judge or interfere) with our thoughts. Another analogy is that our thoughts can be visualised as clouds in the sky. Sometimes they are dark clouds and there may be a lot of them. But, the blue sky is always up there and we can find this place of calm despite the clouds getting in the way. Sounds simple, but it takes practice, in my case for just 10 minutes every day (you can do more if you want). I look forward to that time every day.

Headspace apparently has 31 million users on its platform, so it’s tried and tested, but the great news is there are many other meditation apps to choose from depending on what you’re looking for. Another technique I use is known as Progressive Muscle Relaxation, which is great for releasing the muscle tension in our bodies, and can be accessed on YouTube. It’s a fantastic way to prepare your mind and body for a deep sleep.

Getting a grip

So, in summary, getting a handle on stress and anxiety can be simple, easy and effective. I can’t explain how it all works in my brain. But, even after 10 days, I had improved a lot. I’m able to recognise and observe my symptoms, and I’m generally calmer. I am also able to focus better and longer, and I’ve found it helps with my sleep. And I’m easier to live with. I still have some stress and anxiety, but it has diminished, and I feel confident that continued mindfulness will really help. And importantly for me: it doesn’t come in a pill jar.

Note that this has been my experience, and I would say that my situation reflects relatively mild stress and anxiety. Others may be starting from a much more acute situation, and their response times and degree of success can vary. I also point out that I am very physically active which has been a constant throughout and recommend some regular physical activity as part of any mentally healthy lifestyle.

The first step last

After all this effort, I did last what I should have done first. I booked an appointment with one of Northrop’s Employee Assistance Program (EAP) counsellors. My EAP (Clinical Psychologist) in Sydney is very strategy-orientated. This means she doesn’t just listen; she suggests a range of strategies to try to mitigate and manage stress and anxiety. One of those is, you guessed it, is mindfulness. 


From what I read and the conversations I have had, it seems the stress and anxiety I experience are not unusual. What my story highlights are the strategies and professional help that are readily accessible, easy to do, and helpful. It also shines a light on some of the mistakes we tend to make. We think we can cope or that stress and anxiety will just go away. They might, but you’d be lucky if that was the case.

My key take-homes are:

  • visit an EAP clinical psychologist early
  • try mindfulness and meditation on an app like Headspace. Commit to doing 10 days in a row and see how you feel.
  • stress and anxiety are only one component of the R U OK message. It is not my intent to trivialize other issues or concerns.

Good luck on your journey, and fingers crossed for being able to meet up in person, soon.


Mal Brown

Principal, Northrop Consulting Engineers


If this article has prompted you to feel uncomfortable, help is here. To talk to someone you can call Lifeline on 131114 or Beyond Blue on 1300 22 4636.


Since 2018, the Diversity & Inclusion Committee has been one of the key Business Advisory Committees for the UDIA NSW, focussed on improving and promoting diversity and inclusion in the UDIA and our industry. This year, we launched the ‘One Thing’ campaign – celebrating and sharing the ‘one thing’ that we’re doing to empower people by respecting, supporting and appreciating what makes them different, in terms of age, gender, ethnicity, beliefs, disability, sexual orientation, and education. What’s your One Thing?